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At Bevmax, we respect our customers and understand that you
are concerned about privacy, so we've instituted policies intended to ensure
that your personal information is handled safely and responsibly. We also have
posted this privacy policy to let you know what kind of information we collect,
how it is handled, with whom it may be shared, and what choices you have
regarding out use of your information.
On this page we describe the following:
- The information we collect
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and
distribution of the information
- The kind of security procedures that are in place to protect the
loss, misuse or alteration of information under our control
- How you can correct any inaccuracies in the information
If you feel that we are not abiding by our posted privacy policy, you
should first contact Bevmax Customer Service
through email or by mail at Bevmax 835 East Main St.
Information Collection and Use
Bevmax is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in ways different
from what is disclosed in this statement. Bevmax collects
information from our customers at several different points on our website.
Registration
No registration is
required in order to use this website, although a customer must create an
account prior to any purchase. During account creation a customer is required
to give their name, email address, zip code, and a password. This information
is used to contact our customers about the services on our site for which they
have expressed interest, and to verify that the customer is of legal age.
Newsletter Subscription and BevMax Club
membership
We collect you name and email address when you subscribe
to our email newsletter, or the BevMax Club. This information is gathered to
make your overall shopping experience with BevMax quick and easy. This
information is used in a number of ways, including the following: To enhance
your shopping experience, we may offer special promotional mailers, newsletters
and emails to members of our BevMax Club program or inform you of special
offers on products that have been previously purchased by you. If at any time
you should wish to unsubscribe, simply follow the link in your newsletter to
update your email preferences. You may reach us through our Customer Service department.
Ordering
If you make a purchase in
person, by telephone, or online we will request additional information from
you. Here a customer must provide contact information (name, billing and
shipping addresses, phone numbers) and financial information (like credit card
number, expiration date). This information is used for billing purposes and to
verify the customer is the actual party placing the order. If we have trouble
processing an order, this contact information is used to get in touch with the
user.
Gift Recipients
We collect contact
information for gift recipients in order to ensure correct gift delivery. We do
not sell or rent any contact information for gift recipients. Beyond completing
delivery of their gift, we do not contact gift recipients in any way.
Cookies
A cookie is a piece of data
stored on the visitor's hard drive containing information specific to that
visitor's use of the website. Any information placed in the cookie is
accessible only to Bevmax, and will not be sold or shared with anyone
else under any circumstances. We use a cookie to store a unique session
identifier, and this allows us to maintain your shopping cart from one page
request to the next. We are also able to maintain your session information from
one visit to the next. By setting a cookie on our site, our customers do not
have to log in more than once, thereby saving time while on our site. If a
customer rejects the cookie, they may still browse our site. Unfortunately, the
customer experience will be greatly curtailed, as the customer will be unable
to log in or make a purchase.
Log Files
We use IP addresses to
analyze trends, administer the site, track customer's movement, and gather
broad demographic information for aggregate use. IP addresses are not linked to
personally identifiable information.
Sharing
Bevmax will
share aggregate demographic information with its partners. This is not linked
to any personal information that can identify any individual person.
For members of our BevMax Club program, the information gathered will be
shared with a responsible company (WineISIT.com Corp.) with which we have a
relationship. WineISIT Corp. (www.wineisit.com) operates a website where you can access
out website and make purchases with us online. When you use that website, both
WineISIT Corp. and BevMax will receive your information.
We retain WineISIT to manage a database containing certain customer and
demographic information and/or to create and distribute email and direct mail
offerings. In those situations, WineISIT Corp. takes appropriate steps designed
to ensure your information is used only to provide the services requested by us
and not for other purposes.
We use an outside shipping company to ship orders, and a credit card
processing company to bill customers for goods and services. Our website is supported by the Beverage Network who help with the technical operation of our
website and provide additional service as required. These companies do
not retain, share, store or use personally identifiable information for any
secondary purposes.
We value your privacy very much at Bevmax, and will never
release any account information to anyone outside of the necessary core groups
that help our business function, like those mentioned above unless our
customers give us the authority to do so.
Links
This web site contains links
to other sites. Please be aware that Bevmax is not responsible for
the privacy practices of such other sites. We encourage our customers to be
aware when they leave our site and to read the privacy statements of each and
every web site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
Security
When our order form asks
customers to enter sensitive information (such as credit card number and/or
social security number), that information is encrypted and is protected with
the best encryption software in the industry - SSL (Secure Socket Layers),
provided by VeriSign, the premier encryption software company available today.
While on a secure page such as our order form, the lock icon on the bottom of
Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes
locked, as opposed to unlocked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we
also do everything in our power to protect customer-information offline. All of
our customers' information, like the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information to perform a
specific job (for example, a salesperson) are given access to personally
identifiable information.
If you have any questions about the security at our website, you can
send an email to our Customer Service department.
Correcting/Updating Personal
Information
If your person information changes (such as your
shipping or billing address, etc.), you can add new information or delete any
addresses or credit cards from your account at the "My Account" page of our
site. You can also modify your login information and opt out of our newsletter
and BevMax Club from the same page. Of course, if you prefer speak to a human,
we can be reached at 203.316.0624.
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